Work Experience
UX Designer, LendingTree
January 2019 - December 2022
Sole designer on ValuePenguin subsidiary; delivered 15 robust insurance and credit card features over 3 years, contributing to 115% user growth
With increased competition in the credit cards space, spearheaded and tested a credit card product redesign, resulting in a 42% increase in leads
Analyzed user click data and implemented opportunities on core credit card pages, resulting in 20% bounce rate improvement and 7% increase in credit card leads
Analyzed user click data and implemented opportunities on core insurance pages, resulting in 41% increase in insurance users and 9% bounce rate improvement
Listened to the team’s pain points and delivered 20+ internal features to simplify the their workflow, resulting in improved efficiency and reduced user errors
Managed user and A/B testing to identify user pain points, influencing the execution and strategy of future projects
UX Designer, ValuePenguin
December 2016 - January 2019
Sole designer for a consumer services startup educating consumers on financial matters from credit cards, insurance, loans, to investing
Designed and delivered 7 new product marketplaces, leading to 30% user growth
Redesigned the credit card marketplace, resulting in increasing credit card leads by 57%, contributing to $4M in revenue
Improved brand recognition by redesigning the website, making valuepenguin.com one of the Top 5 personal finance websites in the U.S.
The company was acquired by LendingTree for $105 million in January 2019
Freelance Designer, ValuePenguin
November 2015 - December 2016
Worked with the founders to launch the health insurance and small business loans marketplaces to reach the goal of 1M monthly site wide users
Designed timely infographics to support the PR team’s link building goals with major media sites, leading to increased brand recognition
Designed the website UI to improve usability through responsive design and by making accessibility a key result
Built out the ValuePenguin brand identity by designing icons, sourcing photography, designing ads, and enforcing consistency
Freelance Designer, Ceros
January 2016 - December 2016
Designed interactive content in their Studio product for prospective clients like American Express, Bloomberg, FitBit, GE, HP, United Airlines, and Vitamix to reach sales goals
Senior Designer, spoon+fork
March 2007 - September 2015
Spearheaded daily design in a small but mighty and prolific design agency
Collaborated with entrepreneurs in launching new products by creating logos, packaging, social media assets, motion graphics, and front end web design
Refreshed established brands by defining effective brand strategy to build customer loyalty
In 2013, was named in Graphic Design USA’s “People To Watch” list
Freelance Designer, Pulse Foods, Inc.
September 2012 - January 2018
Created logo and cost efficient packaging for this New York-based health food brand
Designed signage for in-store demos and food shows, sales and marketing materials, and packaging
Managed website
Freelance Designer, Mile High Run Club
September - December 2014
Created corporate reports for investors and branded pieces for their flagship location in Noho, NYC
Freelance Designer, 826 Boston
March 2011 - November 2014
Designed books written by students in their after school writing and tutoring program
Freelance Designer, Martha Stewart Living Omnimedia
March 2007
Assisted in the design of the 2006 Annual Report
Created reports for board meetings
Designed advertisements and invitations for in-house events
Freelance Junior Designer, Element Design
September 2006 - January 2007
Applied corporate rebranding elements into product notes, white papers, and signage
Assembled an employee brand kit with a calendar, pitch card, corporate overview, and brand framework
Oversaw production of the 2007 Adobe Sales Conference program, 2007 VMware Revolution Conference program, and WindRiver holiday card
Clients: Adobe Systems, Wind River, VMware, Genentech
Design Assistant, Coy Design
June 2005 - September 2006
John Coy’s clients range from artist studios to premier shopping centers in the Los Angeles area.
Designed Laguna College of Art & Design’s 06 - 07 school catalog
Designed the Renée and Henry Segerstrom Concert Hall Inagural Concerts program
Designed print materials for Gemini G.E.L. installation of photographs and typography shown at The New Yorker’s pARTy young art patrons in the Los Angeles area
Clients: Laguna College of Art & Design, Gemini G.E.L., KCRW, Orange County Performing Arts Center, the Segerstrom Family, South Coast Plaza Shopping Center
Graphic Design Intern, Brandstorm
April 2005 - June 2005
BrandStorm is an organic food distributor with prominent products sold in Whole Foods and Williams-Sonoma.
Created identity systems and packaging for three products.
Monitored and updated the company of FDA regulation changes
Projects: Himalania Organic Goji Berry packaging, Sweetology identity and packaging, Terramazon logo and packaging, BrandStorm, Inc. website
Skills
Responsive web design
Wireframing
Prototyping
User and product roadmapping
A/B testing
User testing
Project management
Design systems
Graphic design
Branding
Adobe Creative Suite
Figma
Sketch
Miro
Notion
CrazyEgg
Glassbox
Adobe Target
Google Optimize
VWO
Education
UCLA
B.A., Design|Media Arts
2002-2006
Art Center at Night
Packaging Program
2006